(U) Establish reasonable and attainable qualifications for UCCs to better ensure UCCs have appropriate undercover experience, grade level. and adequate time to effectively conduct their undercover-related
duties. Once the UCC qualifications are established, the FBI should update its policies and procedures to reflect the new requirements.

Reassess its policies to incorporate enhanced communication among personnel involved in inmate transfer decisions.

Consider limiting the number of BOP personnel who receive notification of an inmate's impending transfer, especially for Broad Publicity and other high-risk inmates. For example, the BOP should consider discontinuing distribution of transfer information to group email inboxes accessible by numerous personnel, many of whom would not have reason to be notified of the transfer.

Reassess and clarify the BOP's policies regarding maintaining the confidentiality of information regarding designations, redesignations, and transfers of inmates, and provide training to BOP employees on these policies.

Implement a policy identifying criteria for the inclusion of a service within the Working Capital Fund (WCF); once the criteria are formalized, JMD should evaluate and ensure that the services currently included in the WCF are appropriate, meet the documented criteria, and are clearly presented to the WCF Board for discussion of any necessary changes.

Update its policy to include specific criteria for identifying "basic activities" appropriate to be included in a Rate Memo and reevaluate OCIO's Rate Memos to ensure that the selected services reflect a consistent approach and "basic activities."

Create and implement strategies to leverage inmate healthcare utilization data that the OIG recommended to collect in 2016, which would enable the BOP to determine the cost effectiveness of alternative medical services contract structures.

Create and implement a uniform or universal billing review and approval process to: (1) ensure medical claims are properly supported and (2) improve timeliness of processing medical invoices.

Create and implement a timeline for utilizing the medical claims adjudication vendor contract awarded in December 2019 to process and ensure healthcare claims are accurate and complete

Enhance its policies, procedures, training and communication, and/or internal controls for the requisition and government purchase card systems to better ensure that purchasing officials understand the C-SCRM requirements and so that applicable requisitions and purchase requests undergo C-SCRM procedures, as required; and develop policies, procedures, and/or internal controls to periodically monitor FBI compliance by identifying and remedying purchases that improperly bypassed the process.

Ensure mitigation actions for ICT products, especially mission-critical ICT products or services, are descriptive, actionable, and tailored to the user environment and operational contexts (including its anonymity of procurement statement); and work with OCIO and the SCRM Unit to create and resource a continuous monitoring program that monitors C-SCRM risks across the FBI, ensures that users understand and follow C-SCRM mitigations identified in the product vulnerability and procurement risk assessments, and develops procedures to periodically monitor and assess user compliance with its C-SCRM mitigation actions.

The FBI should clarify its policies regarding the approved methods for transmitting child sexual abuse material (CSAM) and other contraband to prosecutors and other government employees with a need to view the material in their official capacity.

[Description omitted; DOJ has determined that this recommendation contains information that is limited official use or classified.]

[Description omitted; DOJ has determined that this recommendation contains information that is limited official use or classified.]

[Description omitted; DOJ has determined that this recommendation contains information that is limited official use or classified.]

[Description omitted; DOJ has determined that this recommendation contains information that is limited official use or classified.]

[Description omitted; DOJ has determined that this recommendation contains information that is limited official use or classified.]

Ensure that BOP staff delegated performance surveillance responsibilities complete required performance reporting tasks and maintain supporting documentation for the contractor's ratings.

Implement a reliable, consistent process throughout all BOP facilities to monitor wait times outside inmate appointments and the causes for cancelled or rescheduled appointments in order to ensure that inmates receive timely medical care.

Implement specific policies and procedures for reviewing billing submitted using Medicare-based rates, and that the BOP ensure that facilities utilize the third-party adjudication vendor.

Ensure AVP implements written performance reporting policies and procedures to ensure its reports are accurate, submitted timely, and reflect an appropriate share of accomplishments towards achieving federally assisted activities.

Ensure AVP implements policies and procedures to ensure compliance with its federal grant award conditions.

Ensure AVP implements written federal grant administration policies and procedures to ensure compliance with the DOJ Grants Financial Guide and other federal grant award requirements.

Remedy $601,578 in unsupported personnel expenditures.

Ensure AVP implements written policies and procedures to ensure personnel expenditures charged to its federal grants are based on records that accurately reflect work performed and support a reasonable allocation or distribution of costs among specific activities or cost objectives when recipients work on multiple grant programs or cost activities.

Remedy $78,667 in unsupported fringe benefits expenditures.

Ensure AVP implements written policies and procedures to ensure fringe benefit expenditures are accurate and calculated correctly.

Ensure AVP implements written policies and procedures to ensure program costs are approved by OVW, allocable to the grant, and supported with adequate documentation necessary to demonstrate compliance with its purchasing procedures and the federal grant requirements.

Develop a comprehensive strategic plan for transitioning to a fully digital security camera system that, among other things:a. identifies enhancements needed to address camera functionality and coverage deficiencies, b. provides cost projections and the BOP appropriations account to fund the upgrades, andc. includes an estimated timeline for completion of the work.

Ensure all identified series either have Notification Preference Forms on file or maintain complete information on the status of efforts to acquire the forms.