Develop practices and procedures to ensure the BOP's verification of contract employees submitted to work in RRCs is adequately documented and maintained, including controls surrounding the limited use of employment qualification waivers.

Ensure its written guidance to contracting personnel requires adequate documentation of appropriate and sound price reasonableness justifications when not opting to require certified cost and pricing data from RRC contractors.

Review the questioned costs of approximately $30 million in expenditures as of May 2025, determine the value lost to the government from not receiving contracted reentry services using fully qualified personnel, and remedy an appropriate amount of the questioned costs, such as through recovery, equitable adjustment, or other options.

Ensure that Kintock takes sufficient corrective action to ensure that it is providing the required services using fully qualified personnel, thereby putting an estimated $38 million in remaining available funds for these contracts to better use.

Remedy the $1,791,752 in BPA-related expenditures for which the OIG has questioned the necessity of the cost.

Remedy the $61,521 in unsupported costs pertaining to hours billed that may not have resulted in any services performed.

Review all active call orders to assess the services associated with those call orders, and future call orders for similar services, and determine if the services are necessary and aligned with the procured labor mix, and if not, put those funds to better use.

Design and implement a control to ensure call order requisition packages include sufficient justification and support for required services as outlined in USMS policy.

Design and implement a control to ensure requests for services to the contractor specify the task(s) required, proposals regarding those tasks are required from the contractor, and the review of the level of effort and labor mix contained in those proposals are sufficiently documented, as required by FAR 8.405-(3)(c)(3).

Include individual SOWs that identify the specific services it requires and applicable performance standards in both its current and future call orders to help ensure appropriate services are procured and contractor performance can be measured.

Develop and implement a control to ensure that contracting officials comply with FAR 16.104(e) and consider utilizing fixed-price call orders, or portions of call orders, rather than labor-hour call orders.

Develop and implement a control to ensure D&Fs are completed for non-firm-fixed-price call orders, as required by FAR Subpart 8.404(h)(3).

Evaluate the structure and management of Mayvin staff on call orders to ensure the USMS is not inappropriately exercising a personal services contract.

Remedy the $24,572 in unallowable costs related to Mayvin not performing the quality control plan agreed to in the BPA.

Ensure the contractor utilizes its quality control plan to help mitigate risk of contract nonperformance and ensure the USMS receives the full value of the contracted services.

Ensure its personnel are aware of and conduct all necessary contract oversight, including annual reviews of the BPA; utilizing the QASP; performing and entering contractor performance evaluations into CPARS; and properly designating and documenting responsibilities for contract performance monitoring.

Work with Mayvin to remedy $50,686 in unallowable costs related to bills against call orders that did not fully align with the individual line item ceilings within call orders.

Identify and remedy the internal control weakness that resulted in billing errors and address the inaccurate information reported in its financial system.

Remedy the $748,998 in unsupported costs.

Put to better use the remaining $1,000 in grant funds awarded to CFSS.

Apply appropriate measures to confirm the adequacy of CFSS's accounting and internal control systems prior to making future awards to CFSS to ensure federal funds are safeguarded.

Ensure that all personnel responsible for processing prisoner medical request and performing medical claim reviews are properly notified of all recent and future requirement changes.

Improve the notification process for preauthorization of prisoner medical requests entered into Capture to better ensure timely medical services for USMS prisoners.

Remedy the remaining $37,416 of the $43,311 in unsupported medical claims for which the USMS requested recoupment from the medical service providers.

Develop internal control procedures that help ensure that all prisoner medical requests are entered into Capture and help prevent district office personnel from approving medical claims for payment without proper POD-OMO review and approval support in Capture.

Re-evaluate its auto-approval process to ensure that only medically necessary services are approved within the limits set by USMS policy, especially as it relates to dental services.

Remedy the $33,830 in unallowable medical services identified by the OIG.

Assess the risk associated with the remaining historical costs under this contract to determine if additional recoupment efforts are appropriate and cost beneficial.

Enhance its prisoner medical request and medical claim review training. Specifically, the USMS should : (1) ensure all remaining district office personnel responsible for processing prisoner medical requests and medical claim reviews receive formal training from POD-OMO; (2) revise its procedures to ensure newly assigned prisoner medical request and medical claim review personnel also receive the same training prior to assuming these responsibilities; and (3) provide appropriate medical billing training to help district office personnel more easily match medical services to preauthorization's and identify medical claim deficiencies.

Evaluate the impact on the USMS's core mission and on the efficiency of the provision of medical care to prisoners when assigning Deputy U.S. Marshals to the prisoner medical request process.