Office of Debt Collection Management’s Implementation
of the Collection Litigation Automated Support System

Report No. 01-15
July 3, 2001
Office of the Inspector General

In planning and performing our audit of DCM’s implementation of CLASS, we considered DCM’s management controls for the purpose of determining our auditing procedures. This evaluation was not made for the purpose of providing assurance on DCM’s management controls as a whole. We noted, however, certain matters that we consider to be reportable conditions under Government Auditing Standards.

Reportable conditions involve matters coming to our attention relating to significant deficiencies in the design or operation of the management controls that, in our judgment, could adversely affect DCM’s ability to effectively manage the implementation of CLASS. As discussed in the Findings and Recommendations section of this report, we found that: (1) DCM was significantly behind schedule in implementing CLASS, (2) civil debt data initially migrated from TALON to CLASS was not accurate, (3) timeliness of data entry could not be determined for Private Counsel offices, (4) summary debt collection reports contained discrepancies, and (5) some users were not satisfied with certain features of CLASS. Also, as discussed in the OTHER MATTERS section, we noted that unauthorized users had not been removed from DCM’s list of users authorized access to CLASS.

Because we are not expressing an opinion of DCM’s management controls as a whole, this statement is intended solely for the information and use of DCM in managing the implementation of CLASS. This restriction is not intended to limit the distribution of this report, which is a matter of public record.