Office of Debt Collection Management’s Implementation
of the Collection Litigation Automated Support System

Report No. 01-15
July 3, 2001
Office of the Inspector General

EXECUTIVE SUMMARY

INTRODUCTION

Background
Prior Audit Reports

FINDINGS AND RECOMMENDATIONS

I. CLASS HAS NOT BEEN TIMELY IMPLEMENTED
   Disagreements between DCM and EOUSA
   Department Direction and Involvement
   Performance Goals
   Recommendations

II. PROBLEMS OCCURRED IN MIGRATING DATA, DOCUMENTING TIMELINESS OF DATA INPUT, AND REPORTING DEBTS COLLECTED
   Migrating Data from TALON to CLASS
   Timeliness of Data Entry by Private Counsel Offices
   Reporting Debts Collected
   Recommendations

III. SOME USERS WERE NOT SATISFIED WITH TWO SYSTEM FEATURES
   Generating Documents
   Joint/Several Liability
   Recommendation

OTHER MATTERS

STATEMENT ON MANAGEMENT CONTROLS

STATEMENT ON COMPLIANCE WITH LAWS AND REGULATIONS

APPENDIX I—OBJECTIVES, SCOPE, AND METHODOLOGY

APPENDIX II—SCHEDULE OF DOLLAR-RELATED FINDINGS

APPENDIX III—NOT AVAILABLE ELECTRONICALLY

APPENDIX IV—OFFICE OF THE INSPECTOR GENERAL, ANALYSIS AND SUMMARY OF ACTIONS NEEDED TO CLOSE THE REPORT