The Federal Bureau of Investigation's Pre-Acquisition Planning for
and Controls Over the Sentinel Case Management System

Audit Report 06-14
March 2006
Office of the Inspector General

Appendix 5

The FBI LCMD Key Process Areas

Key Process Areas Purpose
Configuration Management (CM) Establishes and maintains the integrity of work products using configuration identification, configuration control, configuration status accounting, and configuration audits.
Continuity of Operations Planning (COOP) Provides plans for continuity of operations in the event of major crises.
Information Sharing Maximizes information sharing across IT systems.
Enterprise Architecture (EA) Develops and maintains the FBI IT architecture including the ďas-isĒ and ďto-beĒ (target) architectures and the transition plan for moving to the target architecture.
Information Security Management (ISM) Establishes and applies safeguards within systems, processes, and organizations to protect data, software, and hardware from accidental or malicious modification, destruction, or disclosure.
Information Technology Investment Management (ITIM) Provides the process for planning, selecting and controlling the IT resources required to effectively support the performance of the FBI operational and administrative mission areas.
Logistics Management (LOG) Ensures that support considerations are an integral part of an IT system's requirements, design, implementation, and ongoing maintenance and that the infrastructure necessary for deployment and continued operational support of the system is identified, developed, and acquired.
Measurement and Analysis (MA) Develops and sustains a measurement capability that is used to support management information needs.
Organizational Process Definition (OPD) Establishes and maintains a usable set of organizational process assets.
Organizational Process Focus (OPF) Plans and implements organizational process improvement based on a thorough understanding of the current strengths and weaknesses of the organizationís processes and process assets.
Organizational Training (OT) Develops the skills and knowledge of individuals so they can perform their roles effectively and efficiently.
Portfolio Management (PORT) Manages the legacy IT system portfolio.
Process and Product Quality Assurance (PPQA) Ensures the quality of the product or service and the processes used to create or provide them, and provides staff and management with objective insight into processes and associated work products.
Project Monitoring & Control (PMC) Provides an understanding of the projectís progress so that appropriate corrective actions can be taken when the projectís performance deviates significantly from the plan.
Project Planning (PP) Establishes and maintains plans that define project activities.
Records Management (RM) Establishes and maintains effective plans, guidelines, and procedures for the collection, dissemination, organization, and protection of government records.
Requirements Development (RD) Produces and analyzes customer, product, and product-component requirements.
Requirements Management (REQM) Manages the requirements of the projectís products and their components and identifies inconsistencies between those requirements and the projectís plans and work products.
Risk Management (RSKM) Identifies potential problems before they occur so that risk-handling activities may be planned and invoked as needed during the life of the product or project, to mitigate adverse impacts on achieving objectives.
Strategic Planning (SP) Identifies FBI goals, objectives, and strategies to accomplish the FBIís mission and vision, guides annual budget and performance planning, and sets the framework for measuring progress and ensuring accountability.
Supplier Agreement Management (SAM) Manages the acquisition of products from suppliers for which there exists a formal agreement.
Validation (VAL) Demonstrates that a product or its component fulfills its intended use when placed in an intended environment.
Verification (VER) Ensures that selected work products meet their specified requirements.

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