The Federal Bureau of Investigation's Pre-Acquisition Planning for
and Controls Over the Sentinel Case Management System

Audit Report 06-14
March 2006
Office of the Inspector General

Program Leadership The Sentinel program leadership consists of a program manager and a deputy program manager who are responsible for ensuring the overall success of the Sentinel project. Direct Reporting Staff The direct reporting staff includes the following: Contract Officer — oversees all Sentinel contract executions, including contractor task-order compliance, prepares change orders or other contract modifications as required, and also monitors contractual performance. Contract Officer Technical Representative — assists Contracting Officer in technical oversight. General Counsel — provides legal advice to the program manager and deputy program manager. Communications — assists the program manager in relaying program information. Organization Change Management (OCM) OCM is responsible for preparing Sentinel users to accept and utilize Sentinel’s capabilities. OCM provides a formal path for receiving new user-originated requirements during the implementation of the system. The OCM team includes special agents, intelligence analysts, and professional staff who are on temporary duty assignments to the Sentinel program. Business Management The Business Management organizational unit develops and maintains program investments, budget, and spending plans. The team also monitors, analyzes, and reports on the program’s Earned Value Management (EVM) status. Administrative Support The Administrative Support staff directs the administrative and support services required by the PMO. Program Integration The Program Integration staff is responsible for developing and maintaining the Sentinel project baseline and then tracking progress and risks against that baseline. This team is also responsible for coordinating external interfaces development plans and dependency schedules. System Development The System Development staff is responsible for the overall system design and its implementation increments. This team is also responsible for the technical performance outcome of the Sentinel program and is accountable for the systems requirements and the delivery of a system whose technical performance meets users’ expectations. Transition The Transition team is responsible for all activities associated with the transition of Sentinel phase capability from its development to eventual use by the FBI user community. Operations and Maintenance The Operations and Maintenance staff is responsible for the operations and maintenance of the deployed Sentinel capabilities until it reaches full operation capability. At which time this responsibility will be transferred to the FBI’s Information Technology Operations Division.