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Text of Recommendation
Enhance its efforts to ensure that all personnel responsible for processing prisoner medical requests and performing medical claim reviews are utilizing current guidance and following current requirements, particularly when substantive modifications are made to the procedures for processing medical requests or claims.
Recommendation Number
1
Date Issued
Status
Resolved
Component
United States Marshals Service
Report
Audit of the U.S. Marshals Service’s Prisoner Medical Request and Medical Claim Review Processes through its National Managed Care Contract with Heritage Health Solutions, Inc.