December 2002
Office of the Inspector General
TABLE OF CONTENTS
EXECUTIVE SUMMARY
- Introduction
- The Scope of the OIG Investigation
- Background
- Operation Safeguard 99
- Selection of agents and handling of travel arrangements
- Findings
- Incentives offered by lodging providers to detailed agents
- Windemere Hotel
- Gadsden Hotel
- Mountain Vista Apartments and Supermarket Coupons
- Southern Arizona Realty Company
- [DELETED]
- Brewery Avenue Designs, Bisbee, Arizona
- Gateway Studio Suites, Sierra Vista, Arizona
- Motel 6, Douglas, Arizona
- Valle Realty, Bisbee, Arizona
- Personal Interviews of selected Lodging Providers
- Questionnaires and Surveys
- Supervisory BPAs renting to detailed agents
- SBPA rented a room in primary residence
- SBPAs' rental of income properties
- Other cases
- INS's Processing of Travel Vouchers
- Alleged Retaliation Against INS Complainants
- INS OIA Special Agent and Douglas APAIC
- Complainants' training and promotion opportunities
- INS's Corrective Actions
- OIG's Conclusions and Recommendations