Review of the INS's National Customer Service Center
Telephone Information Service
Report No. I-2002-001
December 2001
SAMPLE CALL SHEET
Time you requested an operator: You were able to reach an operator: Your call was terminated: Operator Number (if provided): |
_________ (hr: min: sec) _________ (hr: min: sec) _________ (hr: min: sec) _________ |
How would you rate the courtesy and professionalism of the operator(s) you spoke with: Excellent Good Fair Poor | |
The answer provided to your question was: Correct Incorrect Not Available |