March 10, 2008

Mr. David Sheeren
Regional Audit Manager
Denver Regional Audit Office
Office of the Inspector General
U.S. Department of Justice
1120 Lincoln Street, Suite 1500
Denver, Colorado 80203

RE: RESPONSES TO THE REVIEW OF THE FEDERAL BUREAU OF INVESTIGATION'S KEY INDICATORS

Dear Mr. Sheeren:

The Federal Bureau of Investigation has prepared appropriate responses to recommendations in the aforementioned report (Enclosure 1). The responses, along with supporting documentation, have undergone a classification review and a sensitivity review (Enclosure 2).

Please contact Jill Hayden should you have any questions. Ms. Hayden can be reached at (202) 324-4135.

Sincerely yours,


Kevin L. Perkins
Assistant Director
Inspection Division

Enclosures (2)

OFFICE OF THE INSPECTOR GENERAL, AUDIT DIVISION ANALYSIS AND SUMMARY OF
ACTIONS NECESSARY TO CLOSE REPORT

Recommendation #1:

Revise the key indicator "Number of Child Pornography Websites or Web Hosts Shut Down," to accurately measure the FBI's role and activities.

FBI Response:

The FBI agrees with OIG's recommendation that this performance indicator is inaccurate, since the FBI itself does not actually shut down websites or webhosts. In fiscal year 2008 the FBI will develop an entirely new performance measure which will accurately reflect the FBI's role and activities in combatting the online exploitation of children crime problem.

Recommendation #2:

Develop and implement procedures to ensure that complete and accurate information is obtained to report on the key indicator "Number of High-Impact Internet Fraud Targets Neutralized," or in the alternative, revise this key indicator.

FBI Response:

The FBI Cyber Division, Computer Intrusion Section, Internet Crime Complaint Center (IC3) has recommended, to Cyber Division Executive Management, that FBI policy be amended in such manner that FBI Field Offices are required to report to the IC3 all investigations opened based on an IC' referral, as well as all investigations opened in regard to Internet Fraud regardless of referral mechanism, and to provide regular progress updates on such investigations. IC3 personnel have drafted new sections for the FBI Manual of Investigative Operations and Guidelines (MIOG) reflecting the above recommendations. The IC3 has further suggested that the indicator, "Number of High­Impact Internet Fraud Targets Neutralized" be revised to more accurately reflect the work conducted at the IC3. The IC3 continually evaluates the criteria utilized to establish primacy in regard to "high impact" status.

Recommendation #11:

Examine the accuracy of their MD&A narratives covering the key indicators and verify supporting information necessary to ensure the accuracy of the key indicator performance data. Additionally, component management should notify staff of the significant need for accuracy of the key indicator information presented in the MD&A for the PAR.

FBI Response:

The FBI agrees with this recommendation. Program Managers will examine MD&A narratives and verify information to ensure accuracy of the performance data. Additionally, staff will be advised of the need for accuracy regarding the information presented in the MD&A for the PAR.