Survey Results on Access to Information Problems Encountered by
Federal, State, and Local Accountability Organizations

Evaluation and Inspections Report I-2006-006
June 2006
Office of the Inspector General


Images - Text Only Version


Figure 1. Total Respondents by Government Group
Government Group Number of Respondents
Federal
40
State
22
Local
66
Total
128
Source: Survey responses to Question 1: Which of the following categories best describes your organization—Federal, State, or Local?

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Figure 2. Functions Performed by Government Group
Functions Performed Number of Respondents
Federal State Local
Financial Audits
35
19
29
Performance Audits
38
16
60
Evaluations & Inspections
30
11
44
Investigations
36
15
48
Source: Survey responses to Questions 9, 17, 25, and 33: Does your organization conduct financial audits? performance audits? evaluations/inspections? investigations?

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Figure 7. Trend in Access Problems Over a 3-Year Period by Function
Functions Performed % of Respondents
Increase The Same Decrease
Financial Audits
8%
81% (62 of 77 responses)
12%
Performance Audits
19%
78% (84 of 108 responses)
3%
Evaluations & Inspections
17%
74% (56 of 76 responses)
9%
Investigations
13%
75% (71 of 95 responses)
13%
Source:  Survey responses to Questions 14, 22, 30, and 38: Over the past 3 years, would you say that access to information problems on financial audits has increased, decreased, or remained the same? Performance audits? Evaluations/Inspections? Investigations?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 13. Levels of Satisfaction with 3-Year Trend in Access Problems by Function
Functions Performed % of Respondents
Satisfied Neither Dissatisfied
Financial Audits
68% (56 of 82 responses)
24%
8%
Performance Audits
60% (66 of 110 responses)
27%
13%
Evaluations & Inspections
65% (53 of 81 responses)
23%
12%
Investigations
59% (57 of 97 responses)
26%
15%
Source:  Survey responses for Questions 15, 23, 31, and 39: How satisfied or dissatisfied are you with the trend over the past 3 years with access to information for financial audits? Performance audits? Evaluations/Inspections? Investigations?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 15. Levels of Current Satisfaction With Access to Information by Function
Functions Performed % of Respondents
Satisfied Neither Dissatisfied
Financial Audits
88% (74 of 84 responses)
6%
6%
Performance Audits
83% (95 of 115 responses)
11%
6%
Evaluations & Inspections
75% (62 of 83 responses)
13%
12%
Investigations
79% (76 of 97 responses)
10%
11%
Source:  Survey responses to Questions 16, 24, 32, and 40: Currently, how satisfied or dissatisfied are you with your organization’s access to information on financial audits? Performance audits? Evaluations/Inspections? Investigations?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 20. Types and Frequency of Access Problems Overall
Functions Performed % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Delays in Obtaining Records
4%
15%
45%
29%
7%
Unavailability of Specific People
7%
30%
49%
12%
2%
Denials in Obtaining Most Records
44%
43%
12%
1%
1%
Denials in Obtaining Specific Records
35%
38%
22%
4%
1%
Source: Survey responses to Questions 12, 20, 28, and 36: How often, if at all, are your access to information problems for financial audits, performance audits, evaluations/inspections, and investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note: Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II. The 128 organizations that responded to this survey indicated that they perform one or more of the designated functions: financial audits, performance audits, evaluations and inspections, and investigations. The percentages in this figure are based on the combined responses for problems encountered in all the functions.

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Figure 21. Delays in Obtaining Records by Function.
Functions Performed % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Financial Audits
6%
16%
37%
28%
14%
Performance Audits
1%
15%
44%
33%
7%
Evaluations & Inspections
5%
19%
45%
26%
6%
Investigations
4%
12%
50%
28%
6%
Source:  Survey responses to Questions 12, 20, 28, and 36: How often, if at all, are your access to information problems for financial audits, performance audits, evaluations/inspections, and investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 22. Financial Audits -- Delays in Obtaining Records by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
5%
16%
32%
26%
21%
State
8%
8%
53%
23%
8%
Local
5%
21%
32%
32%
10%
Source:  Source:  Survey responses for Question 12: How often, if at all, are your access to information problems for financial audits related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 23. Performance Audits -- Delays in Obtaining Records by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
0%
13%
44%
30%
13%
State
0%
13%
47%
33%
7%
Local
2%
17%
44%
35%
2%
Source:  Survey responses for Question 20: How often, if at all, are your access to information problems for performance audits related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 24. Evaluations and Inspections -- Delays in Obtaining Records by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
4%
25%
55%
8%
8%
State
13%
13%
37%
37%
0%
Local
3%
15%
39%
37%
6%
Source:  Survey responses for Question 28: How often, if at all, are your access to information problems for evaluations/inspections related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 25. Investigations -- Delays in Obtaining Records by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
4%
14%
53%
25%
4%
State
0%
0%
64%
27%
9%
Local
6%
14%
43%
31%
6%
Source:  Survey responses for Question 36: How often, if at all, are your access to information problems for investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 26. Unavailability/Uncooperativeness of Specific People by Function
Functions Performed % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Financial Audits
10%
28%
53%
8%
2%
Performance Audits
5%
30%
50%
12%
2%
Evaluations & Inspections
6%
28%
55%
11%
0%
Investigations
9%
31%
41%
16%
3%
Source:  Survey responses to Questions 12, 20, 28, and 36: How often, if at all, are your access to information problems for financial audits, performance audits, evaluations/inspections, and investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 27. Financial Audits -- Unavailability/Uncooperativeness
of Specific People by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
21%
21%
42%
11%
5%
State
0%
31%
54%
15%
0%
Local
5%
32%
63%
0%
0%
Source:  Survey responses to Question 12: How often, if at all, are your access to information problems for financial audits related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 28. Performance Audits -- Unavailability/Uncooperativeness
of Specific People by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
13%
30%
47%
7%
3%
State
0%
47%
40%
13%
0%
Local
2%
26%
55%
15%
2%
Source:  Survey responses to Question 20: How often, if at all, are your access to information problems for performance audits related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 29. Evaluations/Inspections -- Unavailability/Uncooperativeness
of Specific People by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
8%
42%
42%
8%
0%
State
13%
13%
74%
0%
0%
Local
3%
22%
59%
16%
0%
Source:  Survey responses to Question 28: How often, if at all, are your access to information problems for evaluations/inspections related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 30. Investigations -- Unavailability/Uncooperativeness
of Specific People by Government Group
Government Group % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Federal
15%
42%
27%
15%
0%
State
0%
11%
78%
11%
0%
Local
6%
29%
43%
17%
6%
Source:  Survey responses to Question 36: How often, if at all, are your access to information problems for investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 31. Denials in Obtaining Most Records by Function
Functions Performed % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Financial Audits
61%
35%
4%
0%
0%
Performance Audits
41%
41%
17%
0%
1%
Evaluations & Inspections
44%
46%
10%
0%
0%
Investigations
35%
47%
13%
4%
1%
Source:  Survey responses to Questions 12, 20, 28, and 36: How often, if at all, are your access to information problems for financial audits, performance audits, evaluations/inspections, and investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 32. Denials in Obtaining Specific Records by Function
Functions Performed % of Respondents
Never Rarely Sometimes Often Always/Almost Always
Financial Audits
52%
23%
21%
4%
0%
Performance Audits
31%
41%
25%
2%
1%
Evaluations & Inspections
38%
43%
14%
5%
0%
Investigations
26%
41%
26%
6%
1%
Source:  Survey responses to Questions 12, 20, 28, and 36: How often, if at all, are your access to information problems for financial audits, performance audits, evaluations/inspections, and investigations related to the following: a. delays in obtaining records, b. denials in obtaining most records, c. denials of specific records, or d. unavailability/uncooperativeness of specific people?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 33. Levels of Satisfaction with Legal Authority by Government Group
Government Group % of Respondents
Very Satisfied Generally Satisfied Neither Generally Dissatisfied Very Dissatisfied
Federal
48%
50%
3%
0
0
State
77%
18%
0
5%
0
Local
38%
53%
5%
5%
0
Source:  Survey responses to Question 4: How satisfied or dissatisfied are you with your organization’s legal authority to access information? Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 34. Legal Authority as Source of Access Problems by Government Group
Government Group % of Respondents
Always/Almost Always Most of the Time About 1/2 of the Time Some of the Time Never or Almost Never
Federal
10%
10%
10%
25%
45%
State
5%
33%
5%
24%
33%
Local
8%
10%
3%
35%
43%
Source:  Survey responses to Question 5: In your opinion, when you have access to information problems, how often (if at all) are those problems attributable to disagreements over your organization’s legal right to access the information requested?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 35. Problems Satisfactorily Resolved by Function
Functions Performed % of Respondents
None 1-5% 6-10% 11-25% 26-50% 51-75% 76-99% All
Financial Audits
4%
0
0
0
0
8%
38%
50%
Performance Audits
0
1%
0
0
0
13%
48%
38%
Evaluations & Inspections
0
2%
2%
2%
0
5%
52%
38%
Investigations
1%
1%
0
0
4%
12%
53%
29%
Source:  Survey responses to Questions 13, 21, 29, and 37: What percentage of your financial audits that have access to information problems are satisfactorily resolved (complete and timely)? Performance audits? Evaluations and inspections? Investigations?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each question by government group are in Appendix II.

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Figure 36. Financial Audits -- Problems Satisfactorily Resolved by Government Group
Government Group % of Respondents
None 1-5% 6-10% 11-25% 26-50% 51-75% 76-99% All
Federal
10%
0
0
0
0
10%
30%
50%
State
0
0
0
0
0
18%
54%
38%
Local
0
0
0
0
0
5%
37%
58%
Source:  Survey responses to Question 13: What percentage of your financial audits that have access to information problems are satisfactorily resolved (complete and timely)?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 37. Performance Audits -- Problems Satisfactorily Resolved by Government Group
Government Group % of Respondents
None 1-5% 6-10% 11-25% 26-50% 51-75% 76-99% All
Federal
0
0
0
0
0
10%
50%
40%
State
0
0
0
0
0
13%
27%
60%
Local
0
2%
0
0
0
15%
54%
29%
Source:  Survey responses to Question 21: What percentage of your performance audits that have access to information problems are satisfactorily resolved (complete and timely)?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 38. Evaluations/Inspections -- Problems Satisfactorily Resolved by Government Group
Government Group % of Respondents
None 1-5% 6-10% 11-25% 26-50% 51-75% 76-99% All
Federal
0
0
4%
4%
0
0
39%
52%
State
0
0
0
0
0
0
43%
57%
Local
0
3%
0
0
0
9%
64%
24%
Source:  Survey responses to Question 29: What percentage of your evaluations/inspections that have access to information problems are satisfactorily resolved (complete and timely)?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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Figure 39. Investigations -- Problems Satisfactorily Resolved by Government Group
Government Group % of Respondents
None 1-5% 6-10% 11-25% 26-50% 51-75% 76-99% All
Federal
0
0
0
0
7%
4%
61%
28%
State
0
0
0
0
0
0
64%
36%
Local
3%
3%
0
0
3%
22%
43%
27%
Source:  Survey responses to Question 37: What percentage of your investigations that have access to information problems are satisfactorily resolved (complete and timely)?
Note:  Figure data excludes the “no answer” responses. Numbers are rounded and may not add to 100 percent. Details on the total number of respondents to each answer choice by government group are in Appendix II.

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