Immigration and Naturalization Service's Premium Processing Program

Report No. 03-14
February 2003
Office of the Inspector General


TABLE OF CONTENTS

EXECUTIVE SUMMARY

INTRODUCTION

FINDINGS AND RECOMMENDATIONS

  1. INTERAGENCY BORDER INSPECTION SYSTEM (IBIS) CHECKS

    History of Background Checks at the INS
    IBIS Check Process
    Recommendation
  2. STATUS OF PREMIUM PROCESSING

    Backlog Reduction
    Effect of IBIS on Processing Times
    Recommendation
  3. INS MANAGEMENT OVERSIGHT

    Premium Processing Statistical Data
    Time and Motion Study
    Processing Cost Analysis
    Premium Processing Program Fee Analysis
    Service Centers Differ in their Methodologies for Program Management and Processing Procedures
    Recommendations

OTHER REPORTABLE MATTER

STATEMENT ON MANAGEMENT CONTROLS

STATEMENT ON COMPLIANCE WITH LAWS AND REGULATIONS

APPENDICES:

  1. AUDIT OBJECTIVES, SCOPE, AND METHODOLOGY
  2. PREMIUM PROCESSING RECEIPT DATA
  3. PREMIUM PROCESSING RECEIPTS BY SERVICE CENTER
  4. SERVICE CENTER AREAS OF RESPONSIBILITY
  5. IBIS POLICY TIMELINE
  6. SUMMARY OF SERVICE CENTER OPERATIONS TEAM (SCOT) SUPPORT SERVICES CONTRACT
  7. SERVICE CENTER PROCESS FOR IBIS RECORD CHECKS (Not Available Electronically)
  8. SIGNIFICANT INCIDENT REPORT
  9. ADJUDICATORS FIELD MANUAL
  10. FORM I-129, PETITION FOR A NONIMMIGRANT WORKER
  11. FORM I-907, REQUEST FOR PREMIUM PROCESSING SERVICE
  12. FORM I-140, IMMIGRANT PETITION FOR ALIEN WORKER
  13. INS RESPONSE TO THE DRAFT REPORT
  14. OFFICE OF THE INSPECTOR GENERAL, AUDIT DIVISION, ANALYSIS AND SUMMARY OF ACTIONS NECESSARY TO CLOSE THE REPORT