Sentinel Audit II: Status of the Federal Bureau of Investigation’s Case Management System (Redacted)
Audit Report 07-03
Office of the Inspector General
Pursuant to the OIG’s standard audit process, the OIG provided a draft of this audit report to the FBI on October 27, 2006, for its review and comment. The FBI’s November 7, 2006, response is included as Appendix 8 of this final report. The FBI concurred with the five recommendations in the audit report. Our analysis of the FBI’s response to the five recommendations is provided below.
The OIG also provided a draft of this report to Lockheed Martin for its review and comment. The comments Lockheed Martin provided were incorporated into this final report as appropriate.
Response to Recommendations
Resolved. In response to this recommendation, the FBI stated that the Sentinel PMO will work with the Finance Division and senior FBI management to determine the appropriate amount of the management reserve for each phase. The PMO believes that 11 percent is an appropriate overall reserve amount and that the amount of each phase’s reserve may be adjusted based on a comprehensive assessment of risk. The FBI also noted that, through its Finance Division, the FBI’s Deputy Director governs the use of the management reserve. This recommendation can be closed when we receive documentation showing the management reserve is based on an assessment of the project risks for each phase and for the project overall.
Resolved. This recommendation is resolved based on the FBI’s agreement to periodically update its estimate of total project costs as actual cost data is available. The FBI said that since the award of the Sentinel contract, the PMO has worked in conjunction with Lockheed Martin and the Finance Division to revise projected program costs as appropriate. The FBI said it will communicate any changes to program costs through budget requests and the OMB Exhibit 300 process. This recommendation can be closed when we receive documentation showing the FBI has periodically updated the estimate of total project costs as actual cost data becomes available.
Resolved. This recommendation is resolved based on the FBI’s agreement to complete contingency plans as required by the Sentinel Risk Management Plan. The FBI noted that Version 2 of the FBI’s Risk Management Plan, recently released by its Office of IT Policy and Planning, requires contingency triggers and contingency plans only for high risks. The FBI said the Sentinel Risk Management Plan is being revised to comply with this new policy. However, the FBI advised us that Sentinel had identified its first high risk in mid-October and was developing a contingency plan to address it. This recommendation can be closed when we receive documentation showing that the FBI has completed contingency plans as required by the Sentinel Risk Management Plan.
Resolved. The FBI agrees with this recommendation, stating that it will provide experienced contractors to conduct an independent verification and validation process throughout the project. The independent verification and validation contractor will report to the FBI’s CIO on both the performance of Lockheed Martin and the Sentinel PMO. This recommendation can be closed when we receive documentation showing that the FBI has ensured that the independent verification and validation process is conducted through project completion.
Resolved. The FBI agrees with this recommendation and said that the Sentinel PMO continues to work aggressively to fill government and contractor positions. The FBI noted that the two vacancies cited in our report represent less than five percent of the PMO’s total staff. The Sentinel PMO believes this vacancy rate is significantly less than government and industry levels. The FBI said that the Sentinel PMO requires contractors to have existing security clearances, allowing its contractors to fill vacancies usually within 30 days. The six operations and maintenance vacancies discussed in our report are currently being finalized for recruitment. This recommendation can be closed when we receive documentation showing that the FBI has completed hiring for the vacant PMO positions needed during the current project phase.
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