Return to the USDOJ/OIG Home Page |
Federal Bureau of Investigation's Management of Information Technology Investments
Report No. 03-09
December 2002
Office of the Inspector General
Fundamental Phases of the IT Investment Approach
Select Phase | Control Phase | Evaluate Phase |
---|---|---|
|
|
|
Question: How do you know you have selected the best projects? | Question: How are you ensuring that projects deliver benefits? | Question: Are the systems delivering what you expectd? |
Source: GAO |
The Five Maturity Stages of the ITIM Framework
Enterprise and Strategic Focus |
Project-Centric |
Maturity Stages | Description | |
---|---|---|
Stage 5 Leveraging IT for Strategic Outcomes |
Investment benchmarking and IT-enabled change management techniques are deployed to strategically shape business coutcomes. | |
Stage 4 Improving the Investment Process |
Process evaluation techniques focus on improving the performance and management of the organization's IT investment portifolio. | |
Stage 3 Developing a Complete Investment Portfolion |
Comprehensive IT investment portfolion selection and control techniques are in place that incorporate benefit and risk criteria linked to mission goals and strategies. | |
Stage 2 Building the Investment Foundation |
Repeatable investment control techniques are in place and the key foundation capabilities have been implemented. | |
Stage 1 Creating Investment Awareness |
There is little awareness of investment management techniques. IT management processes are ad hoc, project-centric, and have widely variable outcomes. | |
Source: GAO |
The ITIM Framework’s Stages of Maturity with Critical Processes
Maturity Stages | Critical Processes | |
---|---|---|
Stage 5 Leveraging IT for Strategic Outcomes |
|
|
Stage 4 Improving the Investment Process |
|
|
Stage 3 Developing a Complete Investment Portfolion |
|
|
Stage 2 Building the Investment Foundation |
|
|
Stage 1 Creating Investment Awareness |
IT Spending without Disciplines Investment Processes | |
Source: GAO |
Components of an ITIM Critical Process
|
|||||||
|
|
|
|||||
|
|||||||
Source: GAO |